We are an authorised Financial Service Provider FSP 47830 and a COIDA Administration Specialist.

We are an authorised Financial Service Provider FSP 47830 and a COIDA Administration Specialist.

24Hr Medical Advisor

We create a critical link between you and your member, ensuring that professional guidance from a qualified nurse is just a phone call away.

Service Description

Personal Health Advisor is a healthcare service providing unlimited access to qualified nurses 24 hours a day.

Service Benefits

  • Emergency medical advice.
  • Assessment of symptoms and referral to the most appropriate healthcare professional.
  • Knowledge on all aspects of healthcare including home care remedies with scheduled follow- up assessment calls, if required.
  • Explained medical terms, results of tests and information relating to medication.
  • Counselling for chronic ailments and diseases to minimize the impact of these conditions on daily life.
  • Access to one of the most widely searched and referenced drug and poison databases in South Africa.
  • Access to a pre-recorded audio health library for information on a range of medical topics.

Life Stages

Baby Support Line

It’s important that you can recognise the signs and symptoms of an illness that will affect your baby and how you can care for your child. Common health problems in infants include fever, reflux, constipation and nappy rashes, as well as infectious illnesses such as chickenpox, measles, mumps and whooping cough.

Find out some of the essentials for looking after your newborn. Vaccinations and immunizations are a vital part of your baby’s health.

Sena Financial Services offers expert advice through our 24-hour nurse line assisting the parent daily to care for their babies, some of the topics include:

  • Immunizations.
  • Vaccinations.
  • Nutrition/Breastfeeding.
  • General Health.
  • Infectious illnesses.
  • Allergies.
  • Breastfeeding.

Kids Support Line

Looking after your child’s health, both physically and mentally is particularly important during early childhood when your infant is growing and developing. This includes recognising when your child is unwell or has a serious illness.

Teen/Young Adult Support Line

Many young adults will find themselves facing some instability in this “in-between” period of their lives. They often feel that they are not yet an adult, however they also feel the pressure that comes with having to take on more responsibility and accountability than when they were adolescents.

Woman Support Line

Women are leading busier lives more than ever before and have a tendency to let themselves slip low on their priority lists. However, it is time for women to start putting themselves first and focusing on their own health. Furthermore, investing more time in yourself means you are better able to look after the ones you love and care about.

Men Support Line

Men are notorious for avoiding the doctor and ignoring unusual symptoms. Schedule yearly checkups with your doctor can help monitor your weight, blood pressure, and the level of cholesterol in your blood. Fortunately, many of the health conditions and diseases that men face can be prevented or treated – if found early. Men are more likely to smoke and drink alcohol and generally lead less healthy lifestyles. In addition, men are more likely to put off routine checkups and also delay seeing a healthcare provider for symptoms of a health problem

Interested? Need more information?

Fill in the form below and click submit, and a Sena representative will be in contact with you.