We are an authorised Financial Service Provider FSP 47830 and a COIDA Administration Specialist.

We are an authorised Financial Service Provider FSP 47830 and a COIDA Administration Specialist.

Repatriation Of Mortal Remains

This service assists the bereaved family and next-of-kin with the road or air repatriation of the mortal remains of beneficiaries to a funeral home closest to their normal place of residence.

Service Description

Repatriation is arranged when the deceased’s body is more than 100km from their place of residence, within South Africa and neighbouring countries i.e. Lesotho, Namibia, and Mozambique. All the arrangements to transport mortal remains as requested by the family are managed and special care is taken to consider particular customs and beliefs.

Service Benefits

  • Assistance with the necessary documentation and co-ordination with the authorities to transport the deceased’s mortal remains back to the normal area of residence.
  • This benefit also includes the transfer of the ashes of the beneficiary to their normal place of residence after cremation.
  • A 24-hour bereavement counselling line is available to the next of kin in the event of death  
  • Where family clients are required to identify the deceased or wishes to accompany the
  • deceased to the final funeral home, closest to the place of burial, 1-night accommodation to the value of R1000 is arranged and paid for.
  • The service is provided through the Sena Contact centre 24 hours a day, 7 days a week and 365 days a year.

Interested? Need more information?

Fill in the form below and click submit, and a Sena representative will be in contact with you.