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Our Services

Explore our comprehensive range of offerings designed to enhance your experience and achieve your goals. From cutting-edge technology, COIDA Services and Value Added Products, we are dedicated to providing you with the tools and support necessary for success. Whether you’re seeking innovative solutions or personalized assistance, you’ll find everything you need right here.

COIDA services

We offer full COIDA services for employers and employees, covering compliance, claims, and emergency medical assistance. Trust us to manage COIDA responsibilities and ensure everyone’s well-being.

COIDA Awareness and Training

Empower yourself and your team with comprehensive insights into COIDA, covering statutory cover, benefits, roles, responsibilities, and claiming procedures. Available online or in-person, our courses ensure compliance and maximize benefits.

Rehabilitation and Reskilling

We offer holistic rehabilitation and reskilling for those impacted by Injury on Duty and occupational diseases. Our program oversees rehabilitation, progress monitoring, medical reports, and communication with stakeholders, aiming for a successful return to work and enhanced well-being.

Fully integrated Intellicomp System

Our Intellicomp system streamlines online processes, from employer registration to claim filing with e-signatures. It offers monitoring capabilities, financial transactions, and report generation, simplifying COIDA procedures.

Repatriation Of Mortal Remains

This service assists the bereaved family and next-of-kin with the road or air repatriation of the mortal remains of beneficiaries to a funeral home closest to their normal place of residence. Repatriation is arranged when the deceased’s body is more than 100km from their place of residence, within South Africa and neighbouring countries.

Value added service

RAF Claims Assistance

With RAF Claims Assistance, we assist you with the process of claiming from the Road Accident Fund (RAF) if you were injured, you are survived by a legal dependant, or you are the deceased member’s close relative responsible for funeral expenses.

Value added service

Doctor Online Consultations

Harnessing the power of technology, we are positioning our telehealth service to enable Health care providers to jointly address the complex factors that affect the patient access and overall experience in South Africa today.

Value added service

Medical Voucher

Get Well Soon is a digital voucher service for minor ailments which utilises pharmacy-based healthcare professionals to provide a quick and accessible treatment option for the management of many minor health conditions.

Value added service

Legal Assistance

Our in-house attorneys are available 24-hours a day, ready to provide telephonic legal advice and information. Legal Assist is a 24-hour telephonic advice line manned by qualified in-house attorneys who provide guidance on all legal matters.

Value added service

24Hr Emergency Services

Access to an independent national network of at least 5,000 emergency medical personnel ready to respond to your call. In the event of a medical emergency, Sena can be contacted 24 hours a day to arrange emergency medical assistance and transportation.

Value added service

24Hr Medical Advisor

We create a critical link between you and your member, ensuring that professional guidance from a qualified nurse is just a phone call away.

Value added service

Our Services

Our Services

COIDA services

COIDA Awareness and Training

Rehabilitation and Reskilling

Fully integrated Intellicomp System

Repatriation Of Mortal Remains

RAF Claims Assistance

Doctor Online Consultations

Medical Voucher

Legal Assistance

24Hr Emergency Services

24Hr Medical Advisor

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